LEGAL

Terms of Service

Terms and conditions governing our services and client relationships

1. Agreement to Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Services Description

Codnix Agency provides digital services including but not limited to web design, web development, digital marketing, SEO optimization, data analysis, and brand strategy. All services are provided on a project basis or through ongoing retainers as specified in individual service agreements.

3. Payment Terms

Payment terms are specified in individual project proposals and service agreements. Generally, we require:

  • 50% deposit before project commencement
  • 25% upon project milestone completion
  • 25% upon project delivery and before launch
  • Retainer services are billed monthly in advance

Late payments may result in project delays or suspension of services.

4. Intellectual Property

Upon full payment, clients receive full ownership of the final delivered work product. Codnix Agency retains the right to display completed work in our portfolio and marketing materials. We reserve ownership of all preliminary designs, concepts, and proprietary methodologies developed during the project.

5. Client Responsibilities

Clients are responsible for:

  • Providing complete and accurate information
  • Timely feedback and approvals
  • Providing necessary access to systems and accounts
  • Adhering to agreed-upon timelines
  • Securing necessary licenses for third-party content

6. Project Timeline

Project timelines are estimates and may be affected by client responsiveness, scope changes, and technical complexities. We are not liable for delays caused by factors beyond our reasonable control. Timeline extensions may incur additional costs if caused by client delays.

7. Revisions and Changes

Each project includes a specified number of revision rounds. Additional revisions beyond the agreed scope may incur extra charges. Major changes to project scope after commencement may require a new proposal and adjusted pricing.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information received during the course of the project. This includes business strategies, technical information, and other sensitive materials shared for the purpose of project execution.

9. Termination

Either party may terminate services with written notice. In case of termination by client, payment is due for all work completed up to the termination date. Termination fees may apply as specified in the service agreement.

10. Limitation of Liability

Codnix Agency's total liability for any claim shall not exceed the total amount paid by the client for the specific services giving rise to the claim. We are not liable for indirect, special, or consequential damages.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Jordan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Amman, Jordan.

12. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@codnix.com

Phone: +962 782 653 554

Address: Amman, Jordan

Last updated: December 2023