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Technical Support
Get help with technical issues, website maintenance, and platform troubleshooting.
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Information about our services, project management, and client collaboration.
Browse Articles →Billing & Accounts
Questions about billing, payments, invoices, and account management.
Browse Articles →Frequently Asked Questions
How long does a typical web design project take?
The timeline for a web design project varies based on complexity and scope. A standard website typically takes 4-8 weeks from discovery to launch. Complex e-commerce platforms or custom web applications may take 8-16 weeks. We provide detailed project timelines during our initial consultation.
Do you provide ongoing support after project completion?
Yes, we offer comprehensive maintenance and support packages to ensure your website remains secure, updated, and performing optimally. Our support services include regular updates, security monitoring, performance optimization, and technical assistance.
What is your pricing structure?
We offer customized pricing based on project requirements and scope. Our pricing can be project-based, retainer-based, or hourly depending on your needs. We provide transparent quotes after understanding your specific requirements and business goals.
Do you work with international clients?
Absolutely! We have experience working with clients worldwide. Our team is distributed across multiple time zones (Jordan, Palestine, UAE) which allows us to provide flexible support and communication. We use collaborative tools to ensure seamless communication regardless of location.
What technologies do you work with?
We work with a wide range of modern technologies including HTML5, CSS3, JavaScript, React, Vue.js, Node.js, Python, PHP, WordPress, Shopify, and various databases. We choose the best technology stack based on your project requirements, scalability needs, and budget.
Still need help?
Our support team is here to assist you with any questions or issues you may have.